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At Trusted Estate Agents Spain, we aim to create an honest and open platform where English-speaking users can share experiences with real estate agencies in Spain.
By following these guidelines, you help ensure our site remains reliable and respectful for all users. Thank you for being part of our community!
You can post a review if you’ve had a genuine, recent experience with a real estate agent. Reviews should reflect experiences from the past 12 months to keep content current and useful. Remember, reviews should never be posted in exchange for incentives like discounts or gifts. If an agency offers an incentive, please report it to us to maintain trustworthiness.
Write only about your own personal experience. Don’t submit reviews on behalf of others or fabricate stories. If you’re associated with, employed by, or in direct competition with an agency, refrain from reviewing them. Your account must be genuine, connected to your own valid email address.
Hold onto any documents that support your review, such as contracts, emails, or chat logs. We may request verification to maintain the integrity of the platform.
Please keep your tone respectful and constructive. Refrain from including anything defamatory, obscene, hateful, or discriminatory. We want your honest story to be shared, but personal attacks, threats, or illegal content are not acceptable.
Reviews are not the place for promotions or advertisements. Avoid including marketing pitches, referral links, or unrelated content. Focus solely on sharing your experience.
Reviews on Trusted Estate Agents Spain are public. Avoid sharing sensitive personal details such as phone numbers, email addresses, or any other private information. Ensuring everyone’s safety and privacy is paramount.
Make sure you’re reviewing the right agency on the correct profile page. This helps prevent confusion and keeps feedback directed at the intended business.
You own your review. This means you can edit, update, or delete it whenever you want. If you’ve had multiple experiences with the same agency, it’s fine to write more than one review, but avoid excessive postings that might overwhelm other readers.
If you spot a review that violates these guidelines, you can flag it. Our team will review flagged content to determine if it breaches our standards. Flagging should be used responsibly to maintain fairness.
Content that violates our guidelines may be temporarily hidden while we contact the author for adjustments. If misuse is severe or persistent, we may remove reviews or deactivate accounts, resulting in the deletion of all associated content.
We continuously monitor the platform for suspicious activity and fake reviews with automated tools. However, the final say on guideline interpretation rests with Trusted Estate Agents Spain. We reserve the right to update these guidelines as needed.
For more detailed information on our review process or support, feel free to contact our team.